• Kelli Bosman

    Organizational Change Management Expert & Advisor

     

     

    Helping organizations transform

    with their people & customers in mind

  • Elevator Speech....

    Think of me as a Change Evangelist.
    I collaborate with organizations     to address the people-dimension of business transformation and operational effectiveness.

    In other words,

    I help organizations:

    • prepare their people for new ways of working - that's where learning and communications and user engagement activities come in.
    • develop their capabilities - so that they can continuously strategize and plan for their future. 
    • make decisions - sometimes we just have to get a group of people in the room together and facilitate ideation and problem-solving.

  • About me

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    What I do...

    Focused on the critical elements of organizational effectiveness.

     

    I am an Organizational Change Management (OCM) professional with over 17 years working with clients to help them prepare their people for big transformations within their organizations, e.g., new technology systems, new ways of doing business, new organizational structure; any transformation that means that people will change the way they work.

      

     

      Orphanage for girls who lost parents to Aides

      What I want to be doing when I grow up...

      I am compelled to help organizations make a measurable difference.

       

      Recently, I was one of the fortunate IBMers selected to participate in its Corporate Service Corps (CSC) program to make a difference in a place on our planet that can use a little help. My project assignment was working with a nonprofit organization in south India whose mission is the social, economic, and educational development of women and children in difficult and vulnerable circumstances.

       

      I came home from that experience compelled to make it my job to make a difference.

    • PLACES WHERE I HAVE WORKED

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      IBM

      Organizational Change Management Expert 

      2010 – 2019

      Positions while @ IBM:

      Organizational Development Strategist, Strategic Sales Support Team [2018]

      Account Strategy | Consultative Selling | Sales Coach | Value-based solutioning

       

      Organizational Change Expert & Thought Leader, Transformation Center of Excellence (CoE) [2015 - 2017]

      Offering Management | Sales Enablement | Stakeholder Experience

       

      Organizational Change Strategist & Consultant, Global Business Services (GBS) [2010 - 2015]

      Change management lead on multiple, and sometimes global, client business transformation projects

      Business Readiness | Learning & Development | Performance Improvement | Client Relations |

      Digital Transformation

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      NORTH CAROLINA CENTER FOR NONPROFITS

      Operations Strategist & Consultant​

      Encore Fellowship, sponsored by Encore.org and IBM

      Sept 2018 – now

      Hired to design, develop and manage CLP practice from ground up. Applied self-starting, problem-solving intrapreneurship skills to create growth-driven culture.

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      CIBER

      Practice Manager | Principal Consultant

      2007 – 2010

      Hired to design, develop and manage CLP practice from ground up. Applied self-starting, problem-solving intrapreneurship skills to create growth-driven culture.

    • Skills

      experience I've picked up along my way

      Learning and Development

      Managed design and development of training for implementation of corporate Human Resource(HR) and Payroll service center - 50+ courses delivered in 8 countries over 3-month period, budget $1.7M

      Client Relations

      Received IBM’s Client Impression Award for work at Life Sciences client - recognized for strengthening relationships with key stakeholders that helped IBM win $2M additional work

      Performance Improvement

      Competent in diagnosing individual and organizational stakeholder adoption needs, matching intervention solutions and determining appropriate development measures

      Digital Transformation

      Practiced in collaborating with clients to prepare people for emerging technology solutions: cloud, mobile, and / or social business

      Business Readiness

      Developed and managed business readiness activities for corporate-wide Business Transformation Program for $20B Consumer Products company - 1K+ change impacts to 5.8K+ employees over a 12-month period

      Process Improvement

      Competent in diagnosing individual and organizational stakeholder adoption needs, matching intervention solutions and determining appropriate development measures

    • Projects

      Organizations with whom I've had the pleasure of partnering

      • Organization Name, Location - Sector | Organizational development work | Year completed the project, duration in months

      Public

      • NC Center for Nonprofits, Raleigh -  Nonprofit | Operations Analysis & Performance Improvement | current
      • VMM, India - Nonprofit | Operations Analysis & Performance Improvement | 2017, 5 months
      • City of St. Paul, MN - Gov't | ERP implementation & business transformation | 2010, 3 months
      • Fulton County School, Atlanta - education | ERP implementation & business transformation | 2008, 6 months
      • Penn Turnpike Commission, Harrisburg - Gov't state agency | ERP implementation & business transformation | 2008, 13 months

      Manufacturing

      • Moog, Inc., Rochester NY -  Aerospace | ERP implementation pre-project assessment | 2018, 4 months
      • Keurig Green Mountain, Burlington VT - CPG Wholesale & Distribution | ERP implementation & business transformation | 2014, 13 months
      • Johnson & Johnson, New Brunswick NJ - Pharma | ERP implementation & HR transformation | 2012, 8 months
      • Johnson Controls, Milwaukee - HVAC & Power Solutions | ERP implementation & finance transformation | 2012, 6 months
      • Caterpillar, Peoria - Construction Equipment | ERP implementation & business transformation | 2011, 13 months
      • Brown Shoe, St. Louis - Footwear Wholesale & Distribution & Retail | ERP implementation & business transformation | 2010, 18 months

      Finance & Data Svc.

      • XL Catlin, Stamford CT -  Insurance | ERP implementation & HCM transformation  | 2015, 16 months
      • Iron Mountain, Boston - Enterprise Info Mgmnt | ERP upgrade & finance/HR transformation | 2013, 6 months
      • Morgan Stanley, NYC - Investment Banking | ERP implementation & finance transformation | 2013, 5 months

      Volunteer Work

      • Educate the Children, Ithaca NY - provides educational and development opportunities for children, women, and communities in Nepal | Board of Directors, Marketing Committee Lead | 2005 to 2015
      • Facilitated workshops nationwide for not-for-profits, including local YMCA, United Way, Girl Scouts, American Red Cross and multiple other organizations in areas of leadership development, innovation and change management, social media and digital marketing

    • Blog Time...

      Thoughts, musings, and reflections.

      Education is the Key
      August 4, 2020
      Education is the key to equality in the future of societies. These are the words of Antonio Guterres, Secretary-General of the United Nations, and after listening to him today, I agree. Let me summarize - a gift for those who are interested in learning more social inequalities exacerbated with...
      Corruption and COVID-19
      July 4, 2020
      Across the globe, over 164 countries are struggling to keep up with this pandemic. More than 10M+ people have contracted the virus and more than 500,000+ have died fighting it – devastating numbers that increase daily. This is a time of crisis. Crisis promotes corruption History has shown us...
      COVID-19's impact to our job market is going to be tough going for older workers - especially older women workers.
      May 21, 2020
      Job losses. Furloughs. Hits to our retirement savings. Working longer & postponing retirement. These are the painful, financial implications of COVID-19. The people getting hurt the most — it’s women to an extraordinary extent (so says Federal Reserve Board Chairman Jerome Powell during his 60...

    • Let's Be Friends

      contact links

      kelli.bosman@gmail.com
      Twitter: Kelli_OCM_Wiz
      LinkedIn: https://www.linkedin.com/in/kellibosman/
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